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Business Resources

Policies

Privacy

Hayden’s Books respects your privacy, and recognizes your concern for the way your personal information is handled and shared. We commit to ensuring your complete trust and satisfaction in the way we use your information.
PRIVACY STATEMENT: We never sell or share any information about our readers or customers with any outside party.

Security

Hayden’s Books is a secure place to shop. We employ SSL (Secure Socket Layer) technology to keep your credit card information safe, and use encryption to protect transmitted data. We will never pass your credit card number through e-mail.

To ensure that all of your personal information is kept safe, it is important for you to sign off once you are finished using the site, and close down the browser window if you are on a public or shared computer.

Using the shopping cart

When you see an item you’d like to purchase, simply click ‘Add to Cart’ under the item. That puts the item in your shopping cart and brings up the shopping cart at the bottom of the page where you may view the items you’ve added to your cart. You can also change the quantity of each item you’ve selected or remove items, if you want. From your cart, you can either check out or click on ‘hide cart’ to continue shopping. You can return to the shopping cart or close your cart by any time by clicking ‘Your Cart’ in the banner on the page.

Shipping

Even though the cart mentions weight for each book, on the shipping page, the charge is figured as media rate for the first book then each additional book up to four. The weight figure is just a clerical necessity.

Sales tax

Sales tax is only applied only to orders that are shipped to the State of Texas. Texas state sales tax is 6.25%.
The sales tax rate is subject to change at any time.

Payment options

We accept the following major credit cards issued by U.S. banks: Visa, MasterCard, American Express and Discover.

We’re sorry, but at this time we do not accept cash, checks, money orders or credit cards issued by foreign (non-U.S.) banks.

Order confirmations

Shortly after completion of placing your order, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped. Please save these email invoices for your records.

If you do not receive an email confirmation within 48hrs of placing your order, please contact us at: RLHAYDEN

Contact information

If you have any questions, please feel free to contact us at: RLHAYDEN.


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